Tax Examiners and Collectors, and Revenue Agents

Tax examiners and revenue agents working for government agencies conduct audits and investigations where AI tools (IRS's own AI audit-selection algorithms, and commercial platforms like Vertex) are increasingly flagging discrepancies and structuring examination priorities. Complex fraud investigations, taxpayer interviews, and courtroom testimony require human agents, but routine correspondence audits and return reviews are increasingly AI-assisted. Through 2027, agencies will do more examinations with flat headcount by deploying AI on the research-intensive phases.