43-3011.00

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account.

9.0OUT OF 10SAFEHIGH RISK
High Risk

The bots have your desk already — start pivoting

Top 2% most at-risk occupations we track

Frey & Osborne (2013) estimated 85% probability of automation for this role
paper →
Top 2%
most at-risk
3
jobs riskier than this
-7.0%
projected growth

Disruption Vector

Disruption Type

Software & AI

AI software systems—language models, automation tools, and intelligent algorithms—are the primary vector of disruption for this role.

Debt collection is being transformed by AI voice agents (Skit.ai, Interactions LLC) that call debtors, negotiate payment plans, and handle compliance requirements better than human collectors — without the emotional fatigue. The routine skip tracing, phone outreach, and payment arrangement functions are now largely automatable. Regulatory changes favoring AI compliance make this one of the most exposed collections occupations.

Disrupted byGitHub CopilotChatGPT / GPT-4oSalesforce Einstein

Salary & Job Outlook

Median Annual Pay
$40,100
US Bureau of Labor Statistics
10-Year Job Growth
-7.0%
Declining
Education Required
High school diploma
Job Zone 2 / 5

AI Risk Timeline

9.0
9.8
10.0
10.0
Today
5 Years
10 Years
20 Years

Projection model: Based on current AI capability growth rates. High-risk occupations are projected to see compounding automation pressure, while human-centric roles show slower risk accumulation. These are statistical projections, not guarantees.

Skills Analysis — AI Vulnerability

AI can replicate (0)
AI-resistant (1)
Mixed
Active Listening65%
Speaking60%
Coordination62%
Monitoring58%
Time Management55%

Career Pivot Paths

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Bill and Account Collectors

9.0
/ 10
High Risk
90% automation risk

"Your job is so automatable, AI finished this analysis before you loaded the page."

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BILL AND ACCOUNT COLLECTORS
9.0

/ 10

HIGH RISK

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You're more at risk than a General and Operations Managers (score: 3.2). Maybe it's time to rethink.

This analysis is for informational purposes only and is based on statistical models and academic research. It does not constitute career advice and is not a guarantee of future employment outcomes. AI impact varies significantly by employer, region, and individual circumstances. Learn about our methodology →