43-9041.00

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

9.4OUT OF 10SAFEHIGH RISK
High Risk

The bots have your desk already — start pivoting

Top 1% most at-risk occupations we track

Frey & Osborne (2013) estimated 98% probability of automation for this role
paper →
Top 1%
most at-risk
0
jobs riskier than this
-3.7%
projected growth

Disruption Vector

Disruption Type

Software & AI

AI software systems—language models, automation tools, and intelligent algorithms—are the primary vector of disruption for this role.

Insurance claims and policy processing clerks enter claims data, verify policy coverage, and process routine insurance transactions — highly repetitive, rules-based administrative work that is a primary target for AI automation through platforms like Guidewire's AI claims triage, Lemonade's AI claims bot, and Salesforce Financial Services Cloud AI. Routine auto and property claims with clear documentation are already being fully processed by AI at tech-forward insurers with no human clerk involvement. By 2026-2027, this occupation faces among the steepest displacement curves of any administrative role, with survivors focusing on complex multi-party claims, fraud investigation, and escalation handling.

Disrupted byGitHub CopilotChatGPT / GPT-4oSalesforce Einstein

Salary & Job Outlook

Median Annual Pay
$48,450
US Bureau of Labor Statistics
10-Year Job Growth
-3.7%
Little or no change
Education Required
High school diploma or equivalent
Job Zone 2 / 5

AI Risk Timeline

9.4
10.0
10.0
10.0
Today
5 Years
10 Years
20 Years

Projection model: Based on current AI capability growth rates. High-risk occupations are projected to see compounding automation pressure, while human-centric roles show slower risk accumulation. These are statistical projections, not guarantees.

Skills Analysis — AI Vulnerability

AI can replicate (0)
AI-resistant (1)
Mixed
Active Listening65%
Speaking60%
Coordination62%
Monitoring58%
Time Management55%

Career Pivot Paths

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Insurance Claims and Policy Processing Clerks

9.4
/ 10
High Risk
94% automation risk

"Your job is so automatable, AI finished this analysis before you loaded the page."

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INSURANCE CLAIMS AND POLICY PROCESSING CLERKS
9.4

/ 10

HIGH RISK

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You're more at risk than a Solar Energy Systems Engineers (score: 1.6). Maybe it's time to rethink.

This analysis is for informational purposes only and is based on statistical models and academic research. It does not constitute career advice and is not a guarantee of future employment outcomes. AI impact varies significantly by employer, region, and individual circumstances. Learn about our methodology →