43-9199.00

Office and Administrative Support Workers, All Other

All office and administrative support workers not listed separately.

5.5OUT OF 10SAFEHIGH RISK
Moderate Risk

AI will partially reshape this role

Safer than 56% of occupations we track

Frey & Osborne (2013) estimated 50% probability of automation for this role
paper →
56%
of jobs safer
445
jobs riskier than this
-7.8%
projected growth

Disruption Vector

Disruption Type

Software & AI

AI software systems—language models, automation tools, and intelligent algorithms—are the primary vector of disruption for this role.

AI office automation tools including ChatGPT for drafting, automated data entry, and intelligent document processing are reducing demand for general administrative support workers broadly. The heterogeneity of this catch-all category means displacement varies widely; workers doing primarily data entry or document processing face more risk than those performing complex coordination and judgment tasks. Through 2027 general office and administrative support roles will continue declining in headcount; organizations are running with smaller administrative staffs as AI handles more routine support functions.

Disrupted byGitHub CopilotChatGPT / GPT-4oSalesforce Einstein

Salary & Job Outlook

Median Annual Pay
$46,040
US Bureau of Labor Statistics
10-Year Job Growth
-7.8%
Declining
Education Required
High school diploma or equivalent
Job Zone 3 / 5

AI Risk Timeline

5.5
5.8
6.1
6.7
Today
5 Years
10 Years
20 Years

Projection model: Based on current AI capability growth rates. High-risk occupations are projected to see compounding automation pressure, while human-centric roles show slower risk accumulation. These are statistical projections, not guarantees.

Skills Analysis — AI Vulnerability

AI can replicate (0)
AI-resistant (2)
Mixed
Active Listening75%
Speaking72%
Service Orientation70%
Coordination68%
Time Management65%

Career Pivot Paths

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Office and Administrative Support Workers, All Other

5.5
/ 10
Moderate Risk
55% automation risk

"Safe-ish. AI is your coworker, not your replacement. Yet."

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OFFICE AND ADMINISTRATIVE SUPPORT WORKERS, ALL OTHER
5.5

/ 10

MODERATE RISK

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This analysis is for informational purposes only and is based on statistical models and academic research. It does not constitute career advice and is not a guarantee of future employment outcomes. AI impact varies significantly by employer, region, and individual circumstances. Learn about our methodology →